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DebConf9

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Non-English IRC Support

and how #debian should use it

This talk will briefly cover the current status of Debian end-user IRC support in #debian and how it has improved over time. The main part of the talk will be about non-#debian IRC support. Users who do not speak English usually get directed towards their specific language channel. The problem with this (especially for less popular languages) is that we do not know whether they are getting help there or whether that channel has similar guidelines like #debian. Points of contact for a particular language with a well-known background in the Debian community should be decided upon to act as a liaison between the local channel and the rest of the Debian end-user support. This could be expanded for other communities like mailing lists. Hopefully, a discussion on how to best achieve the above will ensue during and after the talk.

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